Originally Posted by
fb175091
Any indication whether they'll allow to cancel bookings with full refund if there are no masks required on the flight? I have no intention to fly without a mask mandate on my flight. An attempt to get in touch with them via Twitter resulted in a corporate "Your safety is our top priority. Explore the COVID-19 resources below so you can fly with peace of mind." Clearly, the opposite is the case: they make the flight less safe fewer than five days before departure.
I suspect your only option is to request a FTV. Do bear in mind that some flights will continue to have a mandatory mask-wearing policy, so not all flights will have the mask at passenger discretion policy.