Originally Posted by
OGG flyer
thank you. this was not an upgrade offer. I specifically asked for cash upgrade at the checkin, they sold me last seat and reissued new ticket with new ticket number.
And no, I forgot to add EXEC number before the flight
Yes if you were given a full fare difference upgrade then that should get the higher Avios and TP level. If it happens again, and you forget at ticket purchase, you can add it afterwards via Qatar's website (or RJ). And if you forget to do it there, you can add it at OLCI. And if you forget to do it there, you can get check-in to add it to the booking. But the retro claim process - which may take a month to be processed - should do the needful. Keep your boarding pass safe in case that's needed.