Originally Posted by
D404
Got home to find mine, as well, with the envelope looking like it's gone through a shredder.
Also, extremely unprofessional looking envelope with a janky address sticker.
Card is battered and extremely thin and cheap / flimsy.
The papers inside look like a lorry ran them over.
My envelope looks absolutely identical to yours. In addition the anti-tamper seal on the back of the envelope wasn’t there. Definitely opened by someone. The credit card fell out in the postie’s bag and he put it through the letter box on its own. Never seen anything like it!
Spent an hour on the phone to them before they cancelled the card as stolen.
The phone number on the card goes through to the wrong department too!!