Dear Forum Members,

I have a question to ask and while at first glance, the answer might seem obvious, please do hear me out, but if I am mistaken, correction will be much appreciated as well.

I have noticed that MH seems to be using the same fare class for all categories of bookings in Economy, which would shortchange FFP members in terms of earnings and practically deny OneWorld FPP members any earnings.

Any idea if this is a glitch in their website, i.e.,

· the display of fare class might be wrong but it later automatically corrects when tickets are issued,

· or if after issue pax can call MH customer service to correct the fare class,

· or does the website display all tickets on the same fare class but pax are able to obtain the correct fare class when booking over phone or via TA?

Or is this how MH is operating going forward?

If it’s a glitch or the like, I guess we can work on finding ways around it if we want to fly MH, but if that is going to be how MH is going to treat pax…well…buyer beware…

I tried to post the screenshots but as I am new at posting its not allowed sorry