Originally Posted by
telemark27
I noticed same thing on SFO-SIN and back. Two observations on both flights 1) that option was available and had multiple devices connected with messaging/United app access, with phone and ipad; AND 2) tried to connect/pay for internet on laptop on both legs and it would error out on payment screen. Yet I was fully connected both directions for virtually the entire flight with excellent service. Normally would have been $39.99 each direction
Just had something similar on a domestic A320 this weekend.
Flew SFO-SEA Thursday night. Initially, the messaging option erred out when I tried to connect. Came back several minutes later and connected fine. Then I noticed Facebook seemed to be working...was wondering if it was because messenger is part of the free messaging options. Then I realized I could browse...in fact, to test, I came to FT and was able to browse threads, etc.
Today, came back, and signed into the messaging and worked like expected....messaging worked, but not browsing. So the flight over must have been a bug, which I figured.