Hello
I have been trying to retrieve my booking from the "manage booking" tab in the air india website. After entering my booking reference number or the eticket number and my last name, i get the following message
"Sorry, we are unable to match your travel itinerary with your eTicket. Please call our contact centre or your travel agent for assistance".
I was able to view my booking about 10 days back when I tried. Can anyone tell me why I cant view it anymore. Is there anyway to ensure my booking is fine?

Thank you.