FlyerTalk Forums - View Single Post - The Eliza Jane, New Orleans [Unbound] LEFT Hyatt 24 Mar 2026 - MASTER THREAD
Old Mar 10, 2022 | 8:34 pm
  #60  
cfabar1
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Join Date: Mar 2011
Programs: Delta Skymiles
Posts: 2,009
Well… this is interesting…. I am not entirely sure what the specific credit is, but it is definitely not comped!

The restaurant told us on both Wednesday and Thursday that both of us would get $25 credit per person towards the breakfast as a credit.

But…..

Just left the hotel and when given the bill, it did NOT add up to the $25 per person credit ($50 total) for my room. For both days that we used breakfast, the receipt added up to different, odd, amounts. (Think our $50 receipt showing $13.56 credit for example), A fellow at the front desk assured me he would fix the issue and send a revised receipt, but that has not yet happened. That this amount was the correct amount ($25 pp) was confirmed each day to us by the Couvant staff.

I plan on calling the Globalist line and asking them to reach out to the property about this issue unless I get material soon. This was really really unfortunate, and I am disappointed the issue was not resolved immediately. I could have pressed the issue more, but I had to get heading out and didn’t have the time to insist on an immediate resolution.

The hotel was spectacular… such a refined and remarkable place to visit. Great location, the Editor’s suite is absolutely amazing and worth it! Great location, easy to get everywhere. Probably our favorite hotel stay so far. Very sad that this hiccup was a part of the end process. It felt very dishonest, and I hope it is resolved soon. It wasn’t a huge amount of money, but it definitely left a bad feeling.
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