Interesting thing I've seen on Lufthansa...they walk through the cabin before boarding begins and turn on all of the reading lights in business class seats that are assigned. If they see someone sit in an unlit seat, they politely ask to see the boarding card. I suppose they have to be fairly diligent to make sure a light doesn't get flicked on when no one is looking...but it seemed to work.

Another thing I saw once...I guess there was a group of three who could not get seats together in economy. (They seemed, in fact, to know one of the FAs.) Immediately before pushback, the FA rounded up the three and put them in an empty row together in business. (Intra-Europe flight, so the seats weren't so much better than economy.) But even though they got the business seats, the FAs were careful to bring them economy breakfast. So while I ate my omlette and warm croissant from a real plate, they got cold danish from a cardboard box.

[This message has been edited by Paulo (edited 10-10-2000).]