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Old Mar 9, 2022 | 8:35 pm
  #171  
banana0692
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Join Date: Mar 2014
Location: Sydney, Australia
Programs: QF P, HH D
Posts: 48
So I am currently in the middle of a stay here, wish I knew more information about the strike/ labour issues/ protesting whatever you want to call it going on prior to booking this place. It's not good. The protesters have been out the front 2 days in a row now (both days of our stay). They have drums and loud speakers, it appears they are trying to make as much noise as possible to disturb the guests (and its working!). Our first morning we were attempting to sleep off jetlag which after being woken by the protesting we complained to the front desk, which they were apologetic about it and gave us a new room on the other side of the hotel, but after being woken up the damage was done and ruined our first day. The problems don't stop there though, due to the labour issue there is no house keeping, no onsite restaurant and no hot breakfast. Guests are asked to put the rubbish and dirty towels in the hallway for collection, which isn't the type of service I paid for here and it makes the hall way pretty bad. If I wanted to stay at a not serviced apartment I would have and saved my money.

Notice in the room explaining the situation. It is dated August 2021 and it's laminated so I don't expect things to be changing anytime soon.


Protesters outside the hotel making a crap load of noise


Garbage in the hall way

The hotel itself is pretty good, the rooms seem pretty new and there is no wear and tear/ maintenance issues. If the hotel was staffed appropriately and the protesting out the front was gone it would be a pretty good place. Until those issues are sorted out, I do not recommend staying here.

Does anyone have any idea what our recourse is? Could I ask the front desk or a discount/ refund? I wouldn't have stayed here if I knew about the poor situation, and certainly not at the price they are charging.
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