On the other hand, things in the West Coast--at least for me-- have been the best they have been in a long time. My flights have been on time--even 45 minutes early last night and the operation has been much more reliable. Every once in a while there have been glitches with the TVs but at least you can restart it on your own on the restyled A320s.

The website is hit or miss for sure but points are now posting in two days which is much better than before. Also the 100 point upgrade to EMS for Mosaics has worked well too.

So a few steps forward and a few steps back but at least on the West Coast things have been much more efficient than it has been in a long time.