Originally Posted by
rwllr
Where do I stand here in this CEDR response from BA? I received no communication from either BA or the travel agent until April 3rd, which was 2 days before the flight. I can't seem to see anywhere about carrier having a responsibility for communicating the cancellation.
It's in Article 5, paragraph 4 of EC261: "
The burden of proof concerning the questions as to whether and when the passenger has been informed of the cancellation of the flight shall rest with the operating air carrier."