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Thread: Email: An apology from British Airways
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Old Mar 4, 2022 | 1:05 pm
  #14  
gcuk
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Well I tried to fly, BA cancelled my flight, I have my refund pending, an EC261 claim in, and ........I didn't get the email. Hardly surprising really.
And to be honest, that email is patronising and insulting. I paid to get where I needed to be, and BA failed to deliver because of yet another IT failure. How many more apologies for how many more failures do they think we should tolerate?
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