On the other hand, US-based carriers having to deal with the harshness of North American weather on a very regular basis makes for IRROPS service recovery that, while not being perfect, is often a lot more agile than what you find in areas that aren’t as climate-challenged.

And rebooking offers can get pretty creative if not necessarily practical. I’ve had a Delta agent offer to reroute me from Florida to EDI by way of San Francisco during one of ATL’s usual summer thunderstorm disruptions. (Asked if they could try again and ended up with VPS-ATL-AMS-EDI instead)

Also true 24 hour customer service worldwide