FlyerTalk Forums - View Single Post - GGL Customer Service Line
Thread: GGL Customer Service Line
View Single Post
Old Mar 4, 2022 | 4:55 am
  #2  
flyingnomad
2M
50 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Jun 2009
Programs: BA GGL/GfL; Marriott Ambassador; IHG Diamond; Hilton Diamond
Posts: 320
Originally Posted by Bluebrummie2000
Are there any special challenges with GGL phone line this morning? Been listening to the music for the best part of an hour so far this morning.

Or is the delay just volume of GGL folks looking to book flights etc
A few days ago I actually got a “sorry we can’t take your call right now” message and call ended - I have never had that with the GGL line before. I suspect there is still substantial fall-out from last week’s IT meltdown they are still dealing with, in addition to the rapidly climbing travel demand.
flyingnomad is offline  
Reply