Originally Posted by
ali7204
So this is my first time booking a TK award flight using smiles and miles. I created an account this morning and transferred the needed miles from Cap1 card (instant). When I was booking for 2 ppl, the website was saying, I need to book the ticket under my name first and then once it is verified, I can book ticket for someone else (my spouse in this case). After finishing my booking, I logged off and went back to book another award for my SO, but I still can't select her name from my companions.
Is there a certain waiting period?
Try have a look in this thread:
BEWARE: Literally told I must travel ALONE when booking first Miles and Smiles award - FlyerTalk Forums