FlyerTalk Forums - View Single Post - Questions on BankDirect, now Bask Bank (consolidated)
Old Mar 3, 2022 | 11:56 am
  #2339  
jbalmuth
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Need recommendations for alternative to BankDirect

I'm a 10-year veteran of BankDirect, but this newly implemented multifactor authentication on EVERY login makes it unusable.

My banking needs are pretty elementary: 3 to 5 automatic monthly deposits, 15 to 20 automated 3rd party monthly payments. I also use the deposit check function on my phone a few times a month, and write physical checks a few times a year. I check the account activity at least once a day.

My current use of BankDirect for normal banking/checking functions is a simple hangover from when they offered AA miles. Since the relationship between BankDirect and Bask Bank is not automated (same-day transfers require a message to their respective support desks), I see no obvious downside in moving the normal banking/checking functions elsewhere. I find BankDirect's $2,000 average monthly balance requirement to avoid fees to be reasonable.

I already have accounts at Fidelity and Schwab (both of which waive ATM fees), but worry a bit about too much consolidation (i.e. do I really want someone at a brokerage to be able to see each and every credit card payment?).

My issue with multifactor authorization is terrible cellular reception at my home --- a BankDirect authorization code requested 35 minutes ago just arrived, and has already expired. Yesterday I had to request codes from Chase six times before one arrived to my phone. This doesn't provide additional security, just additional hassle.

TIA for advise of recommended banking solutions.
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