Originally Posted by uoficowboy

They filled out a "baggage claim" form which they stuck my luggage tag to. I asked if there was any sort of tracking number and they said no that they don't do that. I even showed him the message from the Aeromexico person saying it should have 5 letters and 5 numbers and he repeated they don't do that. They did provide me with local SFO contact info for them

Putting that here in case anybody else has this issue.

I asked the guy how often people get their luggage back and he seemed to think everybody gets theirs back. I have my doubts, but we'll see. He said I should hear back later today or tomorrow by both phone and email.

Crossing my fingers.