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Thread: Missed connection due to schedule change
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Old Mar 3, 2022 | 1:13 am
  #9  
flyerCO
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Originally Posted by epicurus
Thanks, all. I talked to Delta. The agent said it was VS flight and VS schedule change, so they can only work with available VS award space - only coach left. I suggested Delta award space, they said I need to pay a large amount of miles as Skymiles has much lower redemption rate for VS than its own flights. I will try to call again.
100% incorrect. Ticket was booked with Skymiles, it's on DL to rebook you and without added cost of miles.. Also should be noted that as VS is an UK airline EC261 (aka UK261 now that UK is not part of EU) rules apply. VS is obligated to rebook you in same class of service as close as possible to original date/ime.
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