FlyerTalk Forums - View Single Post - E-rewards [Master Thread]
Thread: E-rewards [Master Thread]
View Single Post
Old Mar 2, 2022 | 11:38 am
  #4629  
bob12403
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Jul 2004
Location: Washington, DC
Programs: UA Premier Gold, AA, DL, IHG Platinum Amb, Marriott Gold, Hilton Silver, National Executive Elite
Posts: 1,685
Originally Posted by Tilly71
It would be nice for e-Rewards to put a button to report technical issues with their surveys when you abandon / cancel a survey.
Originally Posted by bob12403
Isn't that what the Help>Contact Us function is intended to accomplish?
Originally Posted by Tilly71
If you had to raise an incident report every time you wouldn’t have any time to do surveys!
​Right, but pushing a button would not be a one-and-done proposition. You would still have to describe the problem so that they can (hopefully) try to address it. Hence my point that it would not be substantially different from the "Contact Us" function. But I do love the idea of some form of streamlined process to alert them to a problem, given how frequently issues seem to crop up.
Last edited by bob12403; Mar 2, 2022 at 11:48 am
bob12403 is offline  
Reply