FlyerTalk Forums - View Single Post - 2022 Alaska Airlines *FLAME-FREE* Q&A Thread: All Welcome, New and Old!

Mar 1, 2022 | 5:14 am

#296

GW McLintock

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Join Date: Mar 2009

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Quote:

Originally Posted by GW McLintock

If I cancel a flight that I used a gift certificate to purchase, how long does it usually take for a new certificate to be generated and delivered? I canceled within 24 hours of booking.

Quote:

Originally Posted by GW McLintock

For a gift cert purchase, it isn't deposited into the wallet. I recently did a cancellation with wallet funds and it took 2 days to be redeposited. For gift certificates it is a different process.

Interestingly, this process also took two days. And on the flip side, I did not have to wait 24 hours for the new certificate to activate. I was able to deposit it immediately.

-J.