FlyerTalk Forums - View Single Post - Hyatt Regency London the Churchill REVIEW - MASTER THREAD
Old Feb 27, 2022 | 5:18 am
  #1653  
porciuscato
All eyes on you!
10 Years on Site
 
Join Date: Jul 2013
Programs: DYKWIA; But I'm a "Diamond Guest" Delta Diamond, UA 2MM
Posts: 2,375
I just checked out today. I was about to walk away but decided to ask for a printed folio. The clerk then unexpectedly said, "The hotel automatically adds a 3% donation to the bill. I can take it off if you want." Really!!!??? IOW, if I had just walked away, I would never have known about this extra charge....

I have no problem donating to legitimate charities (and I don't even know if this one's legitimate). This practice is extremely deceitful. I will not return to this hotel. If they're dishonest about this, who knows what else they're dishonest about.
porciuscato is offline