Originally Posted by senik619

I am trying to transfer points from my wife's Chase Ultimate Rewards account to my World of Hyatt account. We are both in the same household and I am an authorized user of her Chase Sapphire card. I have done this for years and something has changed in the past year or so that it no longer works for me. I am able to enter my World of Hyatt account, enter the amount of points, and I get to the last page to review details and when I click "Confirm & Submit" nothing happens. The names match perfect on both accounts. I have called both Hyatt and Chase several times and no one can figure it out, both companies saying it's an issue on the other company's end. I am at a loss. Has anyone ever run into this issue? Any help would be greatly appreciated. Thanks so much.