I received an E-mail almost one year ago about choosing an elite choice reward as a PlatinumPro. I haven't chosen it yet and can't figure out how to do that, or maybe I'm too late. I can't see an option to select a reward in my wallet online. There is no deadline in the E-mail and so I assumed it would be one year (end of this month).

Two calls to American and both times I was transferred to reservations, and they weren't of help. Does anyone know if I'm too late? Thanks.