FlyerTalk Forums - View Single Post - Lack of Housekeeping using Covid as excuse is bonkers!
Old Feb 25, 2022 | 9:12 am
  #82  
The Road Goes On Forever
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Originally Posted by friedablass
In any case, this no-housekeeping-due-to-COVID business, needs to be put to bed. Bring back regular housekeeping and let people who don't want it opt out.
Pre-pandemic housekeeping is not something that anyone is going to be seeing at most limited service properties regardless of brand for the foreseeable future, if ever again. At best, places eventually transition to where at check in everyone is opted out unless you choose to opt in on a specific day(s), but the idea of having things opted in daily isn't happening because there is no staffing for it and the bulk of the travelling public does not want it. Daily housekeeping was already falling out of favor prior to the pandemic. Franchisees desire to make the labor savings permanent along with guests' continued COVID fear of not wanting people in their rooms during their stay equals what you get today.

FWIW, because of this thread I took a look at the real numbers at the HIS where I work and overall for February the percentage of guests who have opted in for service is around 3%, with some days a bit more and other days being truly zero. My place is not an outlier either. That's what most limited service properties are seeing. With that being the case, why would properties opt everyone in for something that the overwhelming bulk of the travelling public does not want? That would be a total waste of time and the limited resources that most places are already stretched too thin on.

Last edited by The Road Goes On Forever; Feb 25, 2022 at 9:34 am
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