FlyerTalk Forums - View Single Post - Using Global Upgrades on Delta (GUCs) post 2/1/2022 Changes
Old Feb 23, 2022, 9:00 am
  #102  
dave456
 
Join Date: Jan 2018
Posts: 241
Originally Posted by dave456
I have a booking for LGA > BOS > TLV and return in mid-June with GUC's successfully applied (confirmed) to Delta One pre-Feb 1. I have not received the official email notification yet, but looks like Delta changed the return TLV > BOS flight schedule from Sunday to Monday this past weekend. So the itinerary now shows a Monday departure with a misconnect in Boston (still on a Sunday flight). Seeing some of the earlier conversation, what are the chances Delta will give me a hard time to move to the Sunday TLV > JFK flight in Delta One? Confirmed Delta One upgrade space isn't available on this flight so it would have to be overridden (although there are plenty of seats). Has anyone been able to successfully change flights based on involuntary schedule changes recently? I don't want to take an additional day (Monday) off work. The timing of the JFK > TLV flight isn't ideal, it leaves at 11:55pm and arrives 4:50am. But at least it doesn't interrupt the Monday workday and hopefully gets me back to the city before the morning rush hour. Would have much preferred the Boston connection on Sunday.

I still preferred the original TLV > BOS flight timing (daytime departure vs. redeye of JFK getting me in at 4:50am). Nonetheless, at least it avoids taking another day off of work.

Dave
I finally received the email from Delta about the schedule change today. The auto-rebooking said it was unable to find workable flights and advised to message to call in. The TLV > BOS flight moved from Sunday to Monday, but the BOS > LGA flight was still on Sunday. There was a 10 minute call back, but had a really helpful agent (who seemed to know very much what he was doing). He gave absolutely no pushback on changing the return to TLV > JFK on the original return date (Sunday) and overriding GUC inventory. He said there was a reticketing wait time about 30 minutes but he would email the itinerary so I dropped from the line. Sure enough had the email and changes made within 30 minutes. So another data point is either that significant involuntary changes (i.e. international departure date change) are justification or that it depends on an agent and I had a very helpful one. That said, it might have also helped that the newly changed itinerary was impossible (arrival of international flight one day beyond departure of connection).

Dave
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