Originally Posted by whooperatw

I saw the thread and merge, but can add a data point again this seems to be the case. During a schedule change I called in to request a routing change, but also having checked for availability. The agent clearly made the comment no problem, and I see availability so the upgrade is OK. Since then a few more changes have occurred, including a type change on the international leg, but as long as you take the auto rebook it has stayed in OY. My saving grace was having approximately 4 hour connections of late, so if there are changes they typically didn't hose my connection and so could take the auto rebook. Regardless, this policy is certainly a negative for GUC holders. Perhaps if one keeps pushing you can still find an agent, but the interpretation of "Voluntary" may be the key. Calling in and asking is perhaps the voluntary change.