FlyerTalk Forums - View Single Post - Using Global Upgrades on Delta (GUCs) post 2/1/2022 Changes
Old Feb 23, 2022, 7:21 am
  #98  
whooperatw
 
Join Date: Jun 2010
Location: ATW
Programs: Delta Skymiles Diamond Medallion, Delta Amex Reserve, Marriott Rewards Silver, HH Diamond, IHG Spire
Posts: 271
Originally Posted by Xeno
I am using an iPad so not so simple to search, but I started a new thread that was moved here then someone post the conversation that is most relevant to this situation. This has nothing to do with 2/1/22, but at some point in 2021 DL shaped a policy that insists one can only keep a D1 upgrade if there is inventory on the alternative flight even if DL and not the passenger initiates the change. I went through this 4 weekends in a row including last weekend with 5 international tickets.
I saw the thread and merge, but can add a data point again this seems to be the case. During a schedule change I called in to request a routing change, but also having checked for availability. The agent clearly made the comment no problem, and I see availability so the upgrade is OK. Since then a few more changes have occurred, including a type change on the international leg, but as long as you take the auto rebook it has stayed in OY. My saving grace was having approximately 4 hour connections of late, so if there are changes they typically didn't hose my connection and so could take the auto rebook. Regardless, this policy is certainly a negative for GUC holders. Perhaps if one keeps pushing you can still find an agent, but the interpretation of "Voluntary" may be the key. Calling in and asking is perhaps the voluntary change.
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