FlyerTalk Forums - View Single Post - Please post your IHG Rewards Experiences 2022
Old Feb 23, 2022 | 5:28 am
  #22  
FlyinHawaiian
Moderator: Hawaii-based airlines & Hawai'i forums
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20 Years on Site
 
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,683
Crowne Plaza Phoenix Airport

What is your Priority Club status?

Spire Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?

Yes

Which room did you book and which upgrade did you receive?

King With Sofa Bed and was given the same. Technically, it could have been an upgrade to a King Executive as our room was on the 10th (top) floor, but there isn't an Executive Lounge on the property, nor did I see any signage on the floor advertising it as such.

How are the rooms?

Somewhat tired decor. Average-sized room and bathroom with decent water pressure and hot water quickly available. Having a mini-fridge in the room was welcome.

How is the exec. lounge?

N/A

What was good and what was bad?

Good -Very close to PHX airport. While the property can be accessed by the PHX Sky Train, we decided to use the free shuttle. I called the property to let them know we had arrived at Terminal 3 and a shuttle was dispatched to pick us up; I'd estimate that we waited about 10 minutes. We rode directly back to the hotel without making any stops (sharing the ride with us were the flight attendants from our inbound flight). I took the shuttle back the next morning to the terminals before transferring to the bus to the Rental Car Center. The Sky Train extension to the rental cars should be opened in a few months. Overall, staff were very friendly.

Bad - Soundproofing in room wasn't that good. We could hear the voices of the people in the room next to us coming through the connecting door. Also, our room faced directly east and the northern Runway 8/26. The departures in the morning were to the east so there was a lot of jet noise.

The restaurant is open; I went down for breakfast. There was a huge group of high-school aged hockey players and their families staying at the hotel and they overwhelmed the restaurant seats and the buffet; the restaurant wasn't prepared for the large number of people eating at once.

Value for $ or Priority Club Points? Would you return?

The rate was a bit pricey given that it was a busy holiday weekend. Once the Sky Train opens to the Rental Car Center, I would certainly give this property a longer look, Otherwise, I'll probably look to stay elsewhere.

Last edited by FlyinHawaiian; Feb 23, 2022 at 8:21 am
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