Originally Posted by
MSPeconomist
You were downgraded in one direction, right? So it's 9k vs a $350 voucher to use on AA.
Is it clear that it's 9k
vs. a $350 voucher, and not 9k
and a $350 voucher? Regardless of AA's compensation gesture, is BA obligated to refund the Avios for the downgraded class of service?