Originally Posted by
mad_rich
Quite impressively, my bag (checked-in on Sat, and reported on Sun) was delivered to me in Newcastle on Monday evening. So they are definitely processing them.
Were you on an early flight? We didn't land until almost 10pm...
There are almost 10,000 bags they are trying to get back to people. I dread to think the cost of it, and it could easily have been avoided had they paid overtime / agency fees etc because it was only caused by lack of staff.