Spouse's account with me as AU, she doesn't do phone calls so I had to call
$387 purchase through cap one travel on 1/10
Two VRBO purchases >$200, though VRBO splits into a VRBO charge and one that goes directly to the renter apparently, so in sum the two charges that were directly to VRBO were >$200 and the total cost much greater

Neither credit posted through 2 billing cycles closing, and talking with an agent required me to explain multiple times what the credits were that I was seeking. After a long time waiting/holding (total call 45 minutes including maybe 15 mins to make me an account manager), I was told that no manual process can be opened until two FULL billing cycles have passed after the one in which the charge happens. So 3 billing cycles have to close before they'll even initiate a process. She kept telling me that she was sure it would post within this next billing cycle, which in my experience with the way CC credits post, they're either automatic fairly quickly, automatic at statement closure, or require manual intervention. I'm not holding my breath, nor am I excited about wasting another half hour on the phone with them explaining the benefits of the card to a rep.