Originally Posted by
grlmopz
Thanks for the advice. I've actually booked Etihad business awards via the Australia call center in the past, and it hadn't occurred to me to give this a try.
Unrelated to this topic, but apropos to your response, I just booked a business award from AUH-JFK on Etihad an hour ago via a US AA agent. I'd assumed this problem was solved!
I think it just depends. I booked JNB-AUH-IAD a few weeks ago. U.S. couldn't see it, Singapore could only find JNB-AUH (Bus.), Australia found AUH-IAD(first). Good luck with your Qantas awards!