Originally Posted by
Brooke.E
Perhaps you could try calling the American Airlines Australia, New Zealand, or Singapore call center. When booking Etihad award tickets it is very common for the U.S. call centers not to be able to find and/or book open seats but oftentimes those call centers are able to do so. Maybe just maybe you will have some luck with those call centers finding the Qantas awards that you see.
Thanks for the advice. I've actually booked Etihad business awards via the Australia call center in the past, and it hadn't occurred to me to give this a try.
Unrelated to this topic, but apropos to your response, I just booked a business award from AUH-JFK on Etihad an hour ago via a US AA agent. I'd assumed this problem was solved!