FlyerTalk Forums - View Single Post - Getting the worst rebooking options due to schedule change
Old Feb 20, 2022, 11:40 am
  #9  
dlaue
 
Join Date: Feb 2007
Location: LAX/SMF/PDX/HNL
Programs: Hilton-lifetime diamond, Southwest A+, companion pass
Posts: 1,749
I have had two changes where the best alternative flight was only 5 minutes later, but the replacement flight booked by WN's system was 2+ hours later.

It's a bit of a hassle to rebook when there is a companion pass booking associated with the reservation, but can be done on-line with a bit of patience.
dlaue is offline