Wife arrived with son last night on the BA568 which left 3 hours late but landed just under 3 hours late, what surprise.

Only Some Club Europe bags loaded.

Our son required some medication which meant she needed to leave the baggage area without filling in a form. It’s impossible to actually fill in the form or contact the BA luggage folk in Italy, as they don’t want to know about it and tell you to call back later. Spent over 3 hours calling today. I’ll probably just head in to Milan tomorrow to see what is going on.