Baggage Chaos, T5 19th Feb
Hi Everyone
I'm surprised to have not found any thread about this so far, so feel free to point me in the right direction if this has been posted about already.
Last night at T5 there was an announcement over the tannoy that no bags would be delivered tonight, leaving thousands of people scrambling to fill in a border force form regarding missing baggage. All baggage belt were off and the screens at each carousel were showing flights as 'awaiting bags' from several hours ago. Twitter is blowing up about this but BA or Heathrow don't seem to be helping. We were all asked to leave the terminal and come back in a few days to get our luggage or request that it be sent to us, but this would take longer.
If anyone else was there last night, and has had any success, please could you let me know what I can do?
Thanks
James