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Old Feb 20, 2022 | 1:18 am
  #8  
mvoight
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Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,424
Originally Posted by gsthome
The taxes should have been about $30 on a $300 room rate. I was charged $70 via the AA hotels website. I was charged for the room at time of booking since the room was for the same night. I called and they can’t provide a breakdown of the charges.
Did you see totals before you confirmed the booking?
Is the issue reproduceable? That is, if you start another booking with the same hotel, does it show a similar tax issue? Can you give the name of the hotel and location?
Before booking the rate and taxes are shown (example below). Did you see something like this on your display before buying? This is what I see when I start to book. So, it seems the taxes are visible before confirmation.
Did it match what you have paid?
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