Unfortunately, it is indeed a "promo". I took it. 39,750 miles +$250 for travel ONE WAY on July 4. So "non-refundable" definitely. But what are my options on a promo award ticket? Just changes?
What IF I change it to June 30, does it then become refundable and cancellable?
Why is the there such a high charge of $250 one way for an award ticket? Ticket is Air France/KLM