Originally Posted by
bob12403
I've been doing e-rewards for over a decade, and in the last 1-2 years I've had my account frozen more times than in all the prior years, even though I have done absolutely nothing different or in violation of the T&C, and always provide them with honest answers. I think they may have stepped up their screening process to "catch" people who they believe are answering too quickly, and/or perhaps trying to answer too many surveys in a single day. (Total conjecture on my part.)
Typically what happens is that even though I can access my account, I have no surveys in the dashboard, and I stop receiving offers via email. In addition, when I try to redeem for an award, I get the dreaded "Error message QSB0303-17." In general, my experience after writing them has been that after waiting 7-10 days I receive an email with some boilerplate advice to clear the cache, try a different browser, etc etc. I write them back, politely tell them none of those things work, and there is something happening on their end. The next response usually comes several days later telling me that the problem has been resolved.
I had this a while ago and got a run around for weeks, at which point they said they would reenable my account as a courtesy, like they were doing me a favor after catching a criminal. I’ve been doing them intermittently for over a decade, just based on my available time. Never earned all that much compared to some here, just a gift card or miles every month or two. I generally avoided the longer term survey invites because I couldn’t commit to the time, but I just did a two week one at the end of last month which had daily checkins. Upon completion of that I suddenly don’t see anything anymore, my “account completion” rate went from 100% to 12%, and even though being marked as their “Diamond” status (which I don’t care about) it looks like they decided to silently cut me off again. Last time was also right after a big payment for doing a live survey that ran for 90-120 minutes, so it seems to me that a big payment is getting me flagged, even though they offered it.
Seems to me that there are some shady people involved, and if there aren’t then shame on them for just being that incompetent. I’ve tired of them and don’t have the interest or time to try and fight with them to help them out. I do something where I can see the value of good useful feedback and how hard it can be to collect which is why I was willing to give some time to help (the rewards were never actually worth my time), but if they can’t keep their act together them they’ve lost my efforts to give them some time and feedback.