Originally Posted by
bostontraveler
.......BTW is this the same resort that Hyatt had in PR 30 years ago under a different name? That experience was pretty horrendous.
It is a new one.
https://www.flyertalk.com/forum/hyat...erto-rico.html
I suspect you were referring to:
Hyatt Dorado in PR-What might a diamond expect?
or this
https://www.flyertalk.com/forum/hyatt-world-hyatt/135144-cerromar-resort-update-ghost-town.html
Both were different properties.
IMHO, this resort mislabeled mandatory 18% Service Charge as Resort Fees which are not waived for Globalists. Resort Fees are a fixed dollar daily fee, not a percentage, added to room rates. A fixed percentage Service Charge is often added to properties in Caribbeans and Asia.