Originally Posted by
bostontraveler
What is this about?
I tried to make a reservation at the Hyatt Grand Reserve in Puerto Rico, only to be told that they do not participate in the Globalist "waiver" ...
Called the Globalist line and was told they knew of one other property that also doesn't participate.
What kind of nonsense is this?
(1) Yeah, that seems like BS. I'm wondering who the other property is?
(2) Do they at least formally indicate this on their website? I ask because if they don't clearly indicate it when you're booking on the website, that would seem to be grounds for a chargeback if you're surprised at checkout.