Originally Posted by
ChocolateFactory
To be honest, I find those grey "bubbles" quite annoying. They don't add anything to the user experience, especially when they only say "JFK" or "CPH" anyway - what's the benefit with displaying them with the grey background and airport symbol? That only takes up a lot of space. The old behavior was much better - it would also let you search for an airport, but you could also just enter a list of airport codes. You can still do that now, but you always get that error message until the input field loses the focus.
I agree.
Originally Posted by
ChocolateFactory
Then in general I agree that it's harder to navigate the form with the keyboard. I was super quick with the old layout. I appreciate that you're trying to make this more user friendly, but most users will probably be very experienced with both searching for flights and the interface. So what would help an inexperienced person actually slows down someone who uses the application every day.
I also find it extremely confusing that the routing codes and extension codes for outbound and return are now placed next to each other and smaller. I often have quite a lot of codes there and it just felt more natural the way they were placed. Because I read the form from the top to bottom - so with the old Matrix, for a flight LAX-MIA, I'd read the form as LAX, routing/extension codes, MIA, routing/extension codes. With then new form, I read LAX, MIA, routing/extension codes, routing/extension codes. Which I find confusing. But maybe I'll get used to that.
Also the position of the dates and date-related items confuses me. I have to be very careful and re-read the field prompts, whereas with the old layout it is more intuitive and faster.