Originally Posted by MileKing
Two declines this year as a Diamond member for award rooms.....ouch! Don't know what properties you were trying for or when, but this is a bit disconcerting.
quick question, did u have the diamond desk rep put in a special request to diamond special services?
like i said in my earlier post, only once did i ever get the room i wanted when i wanted it. all other times, i've had to go through diamond special services. as i understand it, they are a seperate group from the diamond desk.