Originally Posted by
Points Scrounger
Just now, I had a clerk adamantly refuse to take regular Saks gift cards. When I tried to push the matter, she firmly stood her ground saying that it was store policy to refuse them unless they were specifically from Off 5th.
Tested it at Saks Off online, same item appeared to work fine with regular Saks card. Unfortunately, sounds as though store management has trained employees to refuse Saks cards there.
She was clearly violating the terms printed directly on the gift card:
"
This Gift Card may be used only to purchase merchandise and services sold at Saks Fifth Avenue and OFF 5TH stores, through 877.551.7257 or at Saks.com and saksoff5th.com."
(bolding mine)
You should have called her out on it and asked for a manager or supervisor.