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Old Feb 17, 2022 | 6:58 am
  #1294  
adobbing
All eyes on you!
15 Years on Site
 
Join Date: Mar 2007
Location: Cheshire
Programs: HH Diamond, IHG Diamond Am Elite, Best Western Gold, Marriott Bonvoy Gold, Radisson Rewards Gold
Posts: 1,890
Originally Posted by adobbing
Had to cancel a booking I’d made just the day before (Tuesday).
I called up to do it yesterday (Wednesday) , the guy told me I needed to email to confirm that I wanted a refund rather than voucher.
Found the online form and completed, getting confirmation email.

Do I need to actually email, or is the online form sufficient ?
How long, roughly, before funds are credited back?

to somewhat answer my own question.

Received an email this morning, it said that funds were being refunded to my card and told me this should happen in 14 days.
Obviously seeing is believing, but finger’s crossed 🤞

A whole lot easier than when I last had to do this in March 2020!
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