Originally Posted by
Annie 12
We then tried to check in 24 hours before our trip, which didn't work. We spent the day before our flight panicking trying to call BA again. I must have tried to call them at least 10 times that day. I never got through, but my partner did first thing in the morning, and they said all would be sorted at the airport, which it was. But we were incredibly stressed on the way there, thinking something could be wrong. Not through lack of trying to rectify whatever that could be with BA. Anyway the man at the check-in desk checked us in, and, seeing how stressed we were, told us we didn't need to worry. At this point, we specifically asked about our return journey. He responded with: "You're coming home with Miami, all is fine with your booking, DON'T worry!".
I'm afraid that is just normal for BA codeshares on IB. Yes when you mix airlines like this you can realistically only do it at the airport (I think there is something on BA.com about that somewhere) and secondly IB will say BA will do it, BA will say IB will do it. I can see it was annoying from your point of view - indeed the whole exercise seems incredibly stressful, but this aspect makes no difference. Normal for Iberia. At least you found Flyertalk in all of this, next trip will be a lot easier and better!
We haven't gotten on to whether you got all your Avios and Tier Points correctly - that's a similar tale of woe in the making.