FlyerTalk Forums - View Single Post - Long call wait / delay / hold times for AA phone lines (master thread)
Old Feb 16, 2022 | 2:23 pm
  #346  
bostontraveler
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Seriously, AA has become so pathetic... it is beyond belief that an airline can fall this low. Especially given the amount of money they pay their employees for the task.

Well tonight (France time) Sydney and Singapore are also out of commission. 1hr wait each time, ended up hanging up.
Australia had been so easy to reach... anyone know what happened?
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