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Thread: COVID-19: AF/KL rebooking/refund policy
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Old Feb 16, 2022 | 4:31 am
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Originally Posted by remymartin
Asking for a statusless friend - how does that online refund request work in practice? They had to cancel AF tickets due to testing positive - the online form sent an email that said something along the lines of “successfully sent refund request. It will be processed as soon as possible”.
Departure is in a few days - would it be recommended to call in addition?
The request for refund also serves as request to cancel. No need to worry about being marked as no-show.
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