Originally Posted by
Saint4805
Here here. How were BA to know of the parents' intention to work on the flight? Late downgrading is unfortunate but possible as stated in conditions of carriage which were accepted when the booking was made. Banner was under the command of the flight crew as soon as he stepped on board that plane and should have declined to travel at the gate if he wasn't happy with the change. He may have worked long hours to become a top barrister but his time was no more valuable or precious than any other passenger on that flight.
Maybe it’s 6 of one and half a dozen of another here. When he saw the empty seat he maybe thought that could be used to solve the problem and the crew said no. In the video to the police it seems he said he swore.
Id say BA dropped the ball here in not researching downgraded passengers party before doing so. I’d also suggest he was firm in his arguments as a top QC would be.
i suspect BA will settle out of court. £4k is a small price to pay for them to avoid the expense, cost inconvenience and stress litigation would cause it’s crews and ground staff (Boarding gate and check in ?) that could be called as witnisses . This isn’t like Joe Public make a low offer to shut the passenger up or hope the passenger won’t want the hassle of legal action. He has the ability to do so very easily..
An interesting point in one article he says BA gave him a voucher and he wanted a cash refund so it does seem BA issued an FTV . I thought if BA were invoking the not travelling rule you don’t get a refund..