Originally Posted by
RGS5526
If someone who suffered from the delay to the flight chose to sue Mr Banner in an attempt to recover their costs, would they have a good chance of success?
Certainly much better to go after the party that created the situation, which would be BA first by downgrading and/or denying travel to part/all of the travel party, and second by choosing to return to the gate even though there were ways that could have facilitated an on-time departure.
I’m not saying Mr. Banner is any angel in all this, but the situation does squarely appear to have been made by BA, beginning to end.